Shinglers Caravan Siting | Caravan Plumbing, Heating & Siting Services
Privacy & Cookie Policy for shinglerscaravansiting.co.uk
Effective date: 08/10/2025
Version: 1.0
1. Introduction
Welcome to shinglerscaravansiting.co.uk (“Site”). This policy sets out how shinglerscaravansiting.co.uk (“we”, “us”, “our”) collects, uses, protects, and shares personal information of users (“you”) when you visit or use this Site. It also explains your rights under UK data protection law, including UK GDPR and the Data Protection Act 2018, and your rights under PECR concerning cookies and electronic communications.
If you do not agree with any part of this policy, please stop using the Site.
2. Data controller & contact information
We are the data controller for the personal data processed through this Site.
For further details on our data controller please contact us via this website or see the footer of this website.
3. What personal data we collect & how
We collect and process the following categories of personal data:
Category of data | How collected | Purpose(s) | Lawful basis |
Name, email address, phone (via contact / enquiry form) | Data you submit via forms | To respond to your enquiries or requests | Consent / or contract (if form relates to purchase) |
IP address, browser type, device info, pages visited, timestamp | Automatically via website analytics / server logs | To analyse usage, improve Site performance, security monitoring | Legitimate interests (to operate & improve the Site) |
Cookies / tracking identifiers | Via cookie scripts | To personalise user experience, analytics, marketing, remembering preferences | Consent (for non-essential cookies) |
Email marketing / newsletter interests | Via opt-in forms | To send you periodic updates, offers, newsletters | Consent |
Other data submitted by you voluntarily (e.g. feedback, attachments) | Via form submissions or emails | To manage your request or feedback | Consent or contract |
If we ever collect any special category data (e.g. health, religion), we will only do so with your explicit consent and appropriate safeguards – currently we do not collect such data.
4. Use, sharing & disclosure of personal data
5. International transfers
Where personal data is transferred outside the UK or the EEA (e.g. servers, third-party providers), we will use legal safeguards such as:
We will provide you with further details on request.
6. Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or to comply with legal obligations. For example:
When retention is no longer necessary, we will securely delete or anonymise the data.
7. Your rights
Under UK GDPR, you have the following rights (subject to certain conditions / exemptions):
If you wish to exercise any of these rights, please contact us at via our website. We will respond within one month (or extended to two months if complex).
You also have the right to withdraw consent at any time (for processing based on consent) without affecting previously lawful processing.
If you believe we are not handling your data properly, you may lodge a complaint with the Information Commissioner’s Office (ICO) via [https://ico.org.uk] or by telephone.
8. Cookies & tracking technologies
What are cookies
Cookies are small text files placed on your device when you visit websites. They allow sites to recognise you, remember your preferences, track usage and more.
Types of cookies we use
We also use third-party cookies (e.g. analytics providers, advertising partners).
Consent & control
When you first visit the Site, we display a cookie banner / consent mechanism asking you to accept or decline non-essential cookies.
You can manage or withdraw your consent at any time via our cookie settings panel or via your browser settings (see below). Disabling non-essential cookies may reduce functionality or affect your user experience.
Browser controls
Most browsers allow you to refuse or delete cookies. Check your browser’s “Settings” / “Preferences” / “Privacy & Security” section for options.
Please be aware that blocking certain cookies may prevent the site from working properly or disable certain features.
9. Data security
We take appropriate technical and organisational measures to ensure the security and confidentiality of personal data. These may include:
We review and update these measures periodically to mitigate risks of loss, unauthorised access, alteration, or disclosure.
10. Accountability, governance & privacy by design
We maintain records of processing activities and periodically review our practices to ensure compliance with data protection principles (lawfulness, fairness, transparency, data minimisation, integrity, confidentiality) under UK GDPR and the Data Protection Act 2018.
Where required, we conduct Data Protection Impact Assessments (DPIAs) for processing that may pose high risk to individuals’ rights and freedoms.
11. Children & minors
Our Site is not intended for or targeted at children under 16. We do not knowingly collect personal data from minors without parental or guardian consent.
If you believe we have collected personal data from a child under 16 without consent, please contact us and we will delete the data.
12. Email marketing & promotional messages
If you subscribe to our newsletter or marketing list:
13. Changes to this policy
We may update this policy from time to time (e.g. when we change processing, services, or legal requirements).
The Effective date at the top will change, and we will notify changes in a suitable way (e.g. banner notice, email if relevant).
Please check this page periodically.
14. Links to third-party sites
Our Site may include links to third-party websites or services. We have no control over their content or practices. This policy does not cover how they handle your data — you should review their privacy policies.
15. Severability & interpretation
If any provision of this policy is found invalid or unenforceable, that part will be limited or removed, and the rest remains in effect.
Headings are for convenience and do not affect interpretation.